When was the last time you opened that one closet you try not to think about? You know the one. The door closes fine and nothing spills out when you walk by, but you don’t open it unless you absolutely have to. Inside, there’s a mix of things you’re not sure what to do with but “need” to hold on to. It’s where you throw random things when company is coming rather than put away. It’s not overflowing. It’s just crowded. And because its contents are...

You’re getting ready for a party and you want that one jacket that fits perfectly and makes you feel confident.But when you open your closet, you can’t find it because it’s buried under too many other things. So, you do what feels easiest. You buy another jacket. It solves the immediate problem, but it doesn’t fix the root cause — the mess in your closet.Businesses often face the same dilemma when thinking about their return on investment (ROI) in technology.When efficiency slips or results stall, the...

If you’re like most business leaders, you already know your IT environment could benefit from a clean-up.It’s things like the software subscription you’re still paying for even though you’re not sure anyone still uses it, account access that should have been removed when a former employee moved on, or the processes your team manages across multiple systems and a spreadsheet because “that’s just the way we do it.” Nothing is on fire, but the environment feels heavier than it needs to.As your business has grown, your...

A partner at a midsize accounting firm noticed something odd on a workload report. One of their senior team members was logging nearly six hours a week moving client data from one system to another.Six hours a week doesn’t sound dramatic until you do the math. That’s more than 300 hours a year. Nearly two months of workdays.When the firm automated that step, no one lost their job. Instead, they gained nearly a full day each week to serve clients, respond faster and strengthen customer relationships.The...