The Difference Between Having IT and Being Supported
“We’ve got our IT covered.” That’s what most business owners think when nothing’s gone wrong. What they usually mean is simple: There’s someone to call when things break. Problems get addressed and work continues. It feels like control. However, fixing problems isn’t the same as being supported. You may have someone ready to respond when something goes wrong, but you’re not set up to prevent those problems in the first place. That gap often goes unnoticed until something interrupts the business at the wrong moment or...